Refund policy
I gladly accept returns and exchanges
If your item is unworn please contact me within 5 days of delivery.
Ship items back within 30 days of delivery.
Upon receipt, returned items will be inspected for any wear or damage. If the item is unworn the refund will be processed or an exchange made.
Please contact me if you have any problems with your order at marena.haley@gmail.com.
The following items can't be returned or exchanged
Because of the nature of my products, several types of goods are exempt from being returned. I can't accept returns for:
- Custom-made, resized, polished, or otherwise altered items cannot be returned.
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.